FAQ

Genius Hairs is very special because we offer a wide range of high-quality hair extensions, wigs, and hairpieces that are designed to enhance your natural beauty. Our products are made with Special South Indian Raw 100% human hair, ensuring a natural look and feel. Additionally, we provide a variety of colors, lengths, and styles to suit every customer's unique preferences and needs. Our commitment to customer satisfaction and excellence in quality sets us apart, as we strive to provide top-notch customer service and offer only the best hair extensions available. With our dedication to innovation and ensuring the confidence of our customers, Genius Hairs is the go-to destination for all your hair extension needs.

We source our hair exclusively from South India, where the region's unique climate and genetics contribute to the superior quality of the hair. Our commitment to ethical sourcing ensures that our hair is obtained responsibly and sustainably, while also supporting local communities.

Genius Hairs specializes in a wide range of human hair extensions and wigs, including clip-in extensions, tape-in extensions, sew-in extensions, lace front wigs, and full lace wigs. Our products come in various lengths, textures, and colors to suit the diverse needs and preferences of our customers.

At Genius Hairs, our original human hair extensions can last anywhere from 3 years to 5 year with proper care and maintenance. Factors such as the quality of the hair, the method of installation, and how well the extensions are cared for all play a role in determining the lifespan of the extensions. We recommend following our care instructions, using sulfate-free hair products, and avoiding excessive heat styling to help optimize the longevity of your human hair extensions. Additionally, scheduling regular maintenance appointments with a professional stylist can help ensure that your extensions remain in optimal condition for as long as possible.

Quality is our top priority at Genius Hairs. We employ stringent quality control measures at every stage of production, from sourcing the raw hair to manufacturing the final products. Our team of experienced professionals meticulously inspects each batch of hair to ensure that it meets our high standards of thickness, texture, strength, and durability.

Yes, we offer customization options for our hair extensions and wigs to meet the specific needs and preferences of our customers. Whether you require a custom length, texture, color, or style, our skilled craftsmen can create bespoke products tailored to your exact specifications.

Placing an order with Genius Hairs is easy and convenient. Simply visit our website and browse our extensive collection of products. Once you've selected the items you'd like to purchase, proceed to the checkout page to complete your order. Our customer service team is also available to assist you with any questions or concerns you may have.

Yes, we ship our products worldwide to ensure that customers everywhere have access to our high-quality hair extensions and wigs. We partner with reliable shipping carriers to deliver your order safely and promptly to your doorstep, no matter where you are located.

If you have any questions, concerns, or feedback, we're here to help! You can reach our customer service team by +9184 2862 2862 or chennai@geniushairs.com, or you can fill out the contact form on our website. We strive to respond to all inquiries promptly and provide you with the assistance you need.

Proper care is essential to maintain the quality and longevity of your Genius Hairs extensions or wigs. We recommend using gentle, sulfate-free shampoos and conditioners to cleanse and hydrate the hair. Additionally, avoid excessive heat styling and use heat protectant products when necessary. For wigs, store them on a wig stand or mannequin head when not in use to help maintain their shape and prevent tangling.

Yes, our extensions and wigs can be dyed, styled, and heat treated just like your natural hair. However, we recommend consulting with a professional stylist to ensure the best results and minimize the risk of damage. Always perform a strand test before applying any chemical treatments or heat styling tools to your hair.

The frequency of washing will depend on your lifestyle and how often you wear your extensions or wigs. As a general guideline, we recommend washing them every 7-10 wears or when they start to feel heavy or look dull. Use a mild shampoo and lukewarm water, and gently massage the hair to remove any buildup or impurities.

To prolong the lifespan of your extensions or wigs, we recommend storing them in a cool, dry place away from direct sunlight and humidity. Avoid folding or crushing the hair, and consider using a breathable storage bag or box to protect them from dust and debris when not in use.